Refund Policy

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with any original tags attached and in its original packaging. Proof of purchase may be required.
To start a return, please contact us using the contact information provided on our website. If your return is approved, we'll provide instructions on how and where to send your item. Returns sent without prior authorization may not be accepted.
If you have any questions about returns, we're happy to help.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain items may not be eligible for return, including personalized products, perishable goods, personal care items, gift cards, and any products where returns are restricted by applicable law. If you have questions about a specific item, please contact us before making a return request.

Unfortunately, we cannot accept returns on sale items.

Exchanges

If you'd like to exchange an item, we recommend returning the original product and placing a new order once your return has been approved.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we'll notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within approximately 10 business days. Processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved and you haven't received it, please contact us.